Shipping Policy
Thank you for shopping with Marchandino. This Shipping Policy explains how we process and deliver orders placed on our website.
1. Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Please note that orders are not processed or shipped on weekends or public holidays.
2. Shipping Time
Estimated delivery times vary depending on your location and shipping method.
- Domestic Shipping: 3–9 business days
- International Shipping: 9–41 business days
Delivery estimates are provided for convenience and are not guaranteed.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping option.
Free shipping promotions may be offered on selected products or orders.
4. Order Tracking
Once your order has shipped, you may receive a shipping confirmation email containing tracking information, if available.
5. International Shipping
International customers are responsible for any customs duties, import taxes, or additional fees required by their country.
Marchandino is not responsible for customs delays or additional charges imposed by customs authorities.
6. Delayed or Lost Packages
While we work with trusted shipping carriers, delays may occasionally occur due to weather conditions, customs processing, carrier issues, or other circumstances beyond our control.
If your package appears lost or significantly delayed, please contact us through our website.
7. Incorrect Shipping Information
Please ensure that your shipping address is accurate before placing an order.
We are not responsible for orders shipped to incorrectly provided addresses.
8. Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the packaging and products.
9. Shipment Restrictions
We reserve the right to limit or refuse shipping to certain countries, regions, or addresses when necessary.
10. Contact Information
If you have any questions regarding this Shipping Policy, please contact us through:
Website: https://marchandino.shop
